Terms of Service

Last updated: July 24, 2026 · Effective upon first use of RevAddr · Includes no-SLA / performance disclaimer

These Terms are a binding agreement between you and the operator of RevAddr ("RevAddr," "we," "us," or "our"). By creating an account, obtaining an API key, purchasing credits or plans, or using the website, demo, or API, you agree to these Terms. If you do not agree, do not use the Service.

This document is provided as standard protective terms for a software API product. It is not a substitute for advice from a licensed attorney. Have counsel review and adapt governing law, entity name, and any industry-specific requirements before taking payments at scale.

1. Definitions

• Service means the RevAddr website, documentation, interactive demo, reverse-geocoding API, accounts, keys, and related software.
• Unit means one reverse-geocode of a single latitude/longitude pair. A batch of N coordinates consumes N Units.
• Credits means prepaid balance (including free promotional credit) that is drawn down as Units are consumed.
• Customer Content means coordinates, metadata, and other data you submit to the Service.

2. Eligibility and accounts

You must be able to form a binding contract. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization. You are responsible for all activity under your API keys and account credentials. Keep keys confidential. Notify us promptly at support@revaddr.com if you suspect unauthorized use.

We may refuse, suspend, or terminate accounts that violate these Terms, create risk, or abuse free tiers (including repeated signups, disposable email abuse, or automated account farming).

3. The Service; no guarantee of perfect addresses

RevAddr provides reverse geocoding estimates for coordinates, primarily focused on the continental United States. Results may include nearest address points, interpolated street ranges, street-only matches, locality-only ("area") results, or no match. Match type, confidence, and distance fields (when present) are informational.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that results are complete, current, error-free, or suitable for any particular purpose, including but not limited to emergency response, legal boundary determination, title/insurance decisions, compliance filings, navigation safety, or delivery guarantees. You must independently verify critical decisions.

3.1 No service-level, speed, or uptime guarantees

We do not guarantee the speed, latency, throughput, availability, or capacity of the Service. Response times for the website, demo, and API may vary and can be slow or fail, including due to load, data size, query location (for example rural or sparse areas), network conditions, maintenance, caching, rate limits, infrastructure limits, third-party providers, or force majeure events.

Unless we execute a separate written service-level agreement (SLA) signed by us, any figures you see in documentation, marketing, benchmarks, dashboards, or informal discussions (including requests per second, latency percentiles, or uptime percentages) are illustrative only and not warranties or commitments. We may change capacity, rate limits, and performance characteristics at any time.

Delays, timeouts, throttling, degraded performance, or temporary unavailability do not entitle you to a refund, credit, or free Units, except where required by law or where we expressly agree in a signed SLA. You are responsible for designing your applications to tolerate latency, retries, partial failures, and downtime.

4. Acceptable use

You agree not to:

• Violate law or third-party rights;
• Probe, scan, or load-test the Service in a way that degrades service for others without our written consent;
• Bypass rate limits, authentication, billing, or free-tier controls;
• Resell, sublicense, or provide the raw Service as a substantially similar competing API without a written agreement;
• Use free or demo access for production volume that should be paid;
• Attempt to reverse engineer non-public aspects of the Service except to the extent such restriction is prohibited by law;
• Submit unlawful, harmful, or abusive content or traffic.

We may throttle, suspend, or terminate access for abuse, security reasons, nonpayment, or Terms violations.

5. Fees, credits, Units, and non-refundability

5.1 Pricing

Fees, list prices, free credits, and plan terms are described on the website or in an order form. We may change prices prospectively by posting updates or notifying you. Changes do not retroactively alter Credits already purchased unless required by law.

5.2 When Units are consumed

Units are consumed when the Service processes a reverse-geocode request, including successful matches, low-confidence matches, locality-only ("area") results, and no-match results, unless we expressly state otherwise in writing. Failed authentication, validation errors before processing, or documented outages may not consume Units at our reasonable determination. Slow responses, high latency, or results you consider low quality still consume Units when a request is processed.

5.3 Free and promotional credit

Free signup credit, demo access, and promotions are discretionary, may be limited by IP, email, device, or other fraud controls, expire if we state an expiration, and may be revoked for abuse. Free Credits have no cash value.

5.4 Non-refundable purchases

Except where required by applicable law, all purchases of Credits, Units, subscriptions, plans, and other paid offerings are final and non-refundable. Once Credits or Units are purchased or granted, they are not redeemable for cash, are not transferable except with our written consent, and unused balances are not refundable upon account closure, cancellation, suspension, or termination (whether by you or by us for cause).

If you believe you were charged in error, contact support@revaddr.com within thirty (30) days of the charge. We may, at our sole discretion, issue a courtesy credit; any such credit is not an admission of liability and does not create a refund policy.

5.5 Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable taxes, duties, and similar governmental charges, excluding taxes based on our net income.

5.6 Chargebacks

Unwarranted chargebacks or payment disputes may result in suspension and recovery of costs, including fees we incur from payment processors, to the extent permitted by law.

6. Intellectual property; data license

We and our licensors own the Service, branding, software, and documentation. Subject to these Terms and timely payment, we grant you a limited, non-exclusive, non-transferable, revocable license to access the API and use results for your internal business purposes or your end-user applications, provided you do not misrepresent the Service or remove required notices.

You retain rights in Customer Content. You grant us a worldwide, non-exclusive license to process Customer Content solely to provide, secure, maintain, and improve the Service, prevent abuse, and comply with law. You represent that you have rights to submit Customer Content.

Underlying map and address datasets may be derived from third-party and public sources (including open datasets and government data). Your use remains subject to any applicable third-party notices we publish. We do not grant rights we do not have.

7. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated by reference.

8. Confidentiality

Non-public API keys and account credentials are confidential. Do not publish production keys in client-side code or public repositories. Demo or website map access may be limited and rate-limited separately from paid keys.

9. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, ANY PARTICULAR SPEED, LATENCY, THROUGHPUT, OR UPTIME, OR THAT RESULTS WILL MEET YOUR REQUIREMENTS OR ARRIVE WITHIN ANY TIME PERIOD.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IN ANY TWELVE (12) MONTH PERIOD IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD, OR (B) ONE HUNDRED U.S. DOLLARS (US $100). FREE USERS' LIABILITY CAP IS US $0 FOR FEES PAID AND OTHERWISE US $50 WHERE A ZERO CAP IS UNENFORCEABLE.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted.

11. Indemnity

You will defend, indemnify, and hold harmless RevAddr and its operators, affiliates, and personnel from and against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, Customer Content, violation of these Terms, or violation of law or third-party rights.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access immediately for breach, abuse, legal risk, nonpayment, or to protect the Service. Upon termination, your license ends. Sections that by nature should survive (including fees owed, non-refundability, disclaimers, liability limits, indemnity, and governing law) survive termination. Unused Credits are forfeited except where law requires otherwise.

13. Changes to the Service or Terms

We may modify the Service and these Terms. Material changes will be posted on this page with an updated date and/or notified by email or in-product notice when appropriate. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service.

14. Export and sanctions

You may not use the Service if you are prohibited under applicable export control or sanctions laws, or for prohibited end uses.

15. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, USA, excluding conflict-of-law rules, unless mandatory consumer law in your jurisdiction requires otherwise. Exclusive venue for disputes shall be the state or federal courts located in Arizona, USA, and you consent to personal jurisdiction there, except where prohibited by law.

Before filing a claim, you agree to try to resolve the dispute informally by emailing support@revaddr.com with a description of the issue.

16. Miscellaneous

These Terms are the entire agreement regarding the Service and supersede prior terms on the same subject. If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices may be sent to the email on your account or posted on the Service.

17. Contact

Questions about these Terms: support@revaddr.com · Website: revaddr.com